Program overview – CSCW Summer School 2018, 27-31 August

8.30-9.00 Welcome (Presentation of program; practicalities etc), Ina Wagner, University of Siegen; Claus Bossen, Aarhus University
9.00-10.30 Introduction to CSCW (I) Kjeld Schmidt, University of Siegen
10.30 -11.00 coffee break
11.00 -12.30 Introduction to CSCW (II) Myriam Lewkowicz, Troyes University of Technology
12.30 -13.30 Lunch
13.30 -15.00 Student poster presentations (First 18 presentations á 5 minutes)
15.00 -15.30 coffee break
15.30 -16.30 Student poster presentations (10 presentations á 5 minutes)

8.30 -10.30 Field Studies (I) Dave Randall, University of Siegen
10.30 -11.00 Coffee break
11.00 -12.30 Field Studies (II) Claus Bossen, Aarhus University
12.30 -13.30 Lunch
13.30 -16.30 Exercises
16.30 – 17.00 Coffee break
17:00 -18.30 Career development Minha Lee, Technical University of Eindhoven;
Konstantinos Papangelis, Xi’an Jiaotong-Liverpool University

8.30 -10.30 Designing Artefacts – Basics, Michael Koch, Universität der Bundeswehr München
10.30 -11.00 Coffee break
11.00 -12.30 Designing Artefacts – Case 1, Michael Koch, Universität der Bundeswehr München
12.30 – 13.30 Lunch
13.30 -16.30 Designing Artefacts – Case 2, Conclusions, Gerd Schwabe, University of Zürich
16.30 -17.00 Coffee break

8.30 -10.30 Evaluation (I) Claudia Müller, University of Siegen
10.30 -11.00 Coffee break
11.00 -12.30 Evaluation (II) Gunnar Ellingsen, Arctic University of Norway;
12.30.-13.30 Lunch
13.30 -16.30 Activities and exercises
16.30 – 17.00 Coffee break

8.30 -9.30 Participatory Design, Claus Bossen, Aarhus University
9.30 -10.00 Coffee break
10.00 -12.30 Theory Ina Wagner, Vienna University of Technology
12.30 -13.30 lunch
13.30 -16.30 Writing Luigina Ciolfi, Sheffield Hallam University
16.30 -17.00 Coffee break



Homepage CSCW Summerschool 2018

Detailed program (to be updated):

Day 1
Key research issues in CSCW
As a research area, CSCW was formed in response to the early development and use of collaboration technologies, as researchers from different disciplines and in different contexts began to try to understand the potentials and issues of these new technologies. As a result, CSCW was from the outset a rather heterogeneous area, spanning not only computer science and social science but also a manifold of distinctly different research paradigms. In important ways, CSCW is still characterized by such heterogeneity, not least because new collaborative technologies, made possible by underlying technological advances in distributed computing, give rise to new potentials and issues, and also because collaborative technologies become applied in new work domains and related use contexts. But at the same time, in the midst of this heterogeneity, a research program has been articulated and developed that attempts to build, from the bottom up, a conceptual framework for our understand of the design and use of collaboration technologies in actual work practices. — The lecture will give an overview of the main themes of CSCW research and will focus on the ongoing construction of the conceptual framework.

Day 2: Field Studies (full day)
The lectures develop and expand themes concerning the use of fieldwork methods in CSCW and HCI in particular. Examination of work practices, as they have come to be known, in and through an ‘ethnographic’ approach, has become a central element of design-related work as well as understanding how work practices change as people appropriate technologies. The day will discuss what it means to conduct field studies and qualitative analysis, in order to develop an understanding and appreciation of the various ways in which we can inform design. We will also consider the ways in which ethnographic work has evolved as new problems have emerged. The day will include examples of specific field studies that have become well-known within CSCW for the way in which they make work practices visible and have (and will continue to be) instrumental in adding to CSCW’s socio-technical understanding. The day will include some practical activities and exercise to point to a feeling of what doing fieldwork entails.

Day 3: Designing Artefacts (full day)
The lecture will evolve around two CSCW design projects. For each project we will discuss together with the participants the challenges of designing collaborative software in a human-centered way. At important decision points in the projects we invite the participants to develop their own approach before we present the chosen „solution”. We will pay special attention to two issues: 1. What is the role of creativity in design? 2. How should we design so that the results are publishable? We will furthermore cover how design is linked to theory, field studies and evaluations. The case studies will be accompanied by an initial introduction into design research, a lunch lecture on participatory design and an overarching reflection round at the end.

Day 4: Evaluation (full day)
The CSCW field offers several viewpoints on the concept of „evaluation“, in which each comes with certain potentials and challenges. In this regard, we would like to invite the participants to a broad engagement with different dimensions and specificities on evaluation studies in CSCW. Along with the tradition in the field, we take a research stance that acknowledges the every-day contexts of prospective users as well as the social embedding of technology. The introductory lectures therefore aims to develop/provoke a broader perspective on evaluation, including methodological, conceptual and also project-pragmatic issues.
Case studies include:
– Living Lab-based evaluation and appropriation in IT projects fostering inclusive ageing
– Evaluation of Model-Driven Development for large-scale Electronic Patient Records

Day 5
CSCW concepts and how to work with them
The focus of this lecture is on discussing how to, in a field work study, make use of theoretical frameworks or concepts. For this purpose, several concepts of relevance to CSCW research will be introduced, discussing their origins and what they may help to understand better. Examples are: coordinative practices and artifacts; articulation work; alignment work, trajectory (and other concepts or descriptive categories e.g. Anselm Strauss developed in his studies of hospital work). The emphasis of this lecture will be on workplace studies. Some practical examples of how to develop a conceptual framework for a study or project will be provided and some of the possible tensions between being ‘analytic’ or ‘descriptive’ will be discussed.

Writing (from) Your Research: Mapping out strategies and opportunities (afternoon)
This session will examine some of the challenges facing early career researchers in CSCW when planning their publication strategy. The session’s first part will map out the landscape of publication venues in CSCW and related disciplines, provide advice on how to select and target these venues. The second part will focus more on how to outline, structure and craft publications on CSCW research, also using select examples of influential papers of various types, in order to highlight the characteristics of style, argumentation and presentation that make a good CSCW publication. The session will conclude with some practical advice on how to seek feedback on drafts, defeat writer’s block and develop resilience to the comments of “Reviewer 2”.

Material & preperation

Day 1
Day 2
Day 3

Wednesday – Designing Artefacts
Read the following papers – and try to answer for yourself the question (from the material in the papers and from your ow experience):
What are the challenges of designing collaborative software in a human-centered way? – In general and particularly for „selling“ it as research / for publishing the results as scholary work?

Overview Design Science Research
– Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design Science in Information Systems Research. MIS Quarterly, 28(1), 75–105.
– Nunamaker Jr, J. F., Briggs, R. O., Derrick, D. C., & Schwabe, G. (2015). The last research mile: Achieving both rigor and relevance in information systems research. Journal of management information systems, 32(3), 10-47.
– Richter, A., & Koch, M. (2018). Interviews with Volker Wulf and Myriam Lewkowicz on “The European Tradition of CSCW.” Business & Information Systems Engineering (BISE), 60(2).

Unique Challenges of CSCW Design
– Grudin, J. (1988). Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces. Proc. Conf. on Computer-Supported Cooperative Work (CSCW). Portland, OR.

Day 4
Day 5

Interactive Poster Abstract Authoring Tips

The following tips may help you prepare a successful Poster abstract:

  • State the contribution and originality of your work clearly and explicitly: What is the problem? How are you solving this problem? How does your approach help? Why is it better than other available approaches?
  • Interactive posters abstracts may be chosen based on either the significance of the problem or the originality of your approach.
  • Focus on the contribution of your work rather than the background, including just enough background information to make clear how your work differs from significant prior research.
  • Include the major graphical elements that will likely be used in the poster itself.
  • Printing, Displaying and Presenting Your PosterThe space allocated for each poster is 48 inches by 48 inches. Posters are recommended to be no longer or wider than 45 inches in either dimension; however, up to 47 inches is allowable.
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