EUSSET-IISI Lifetime Achievement Award
IT artifacts pervade almost all aspects of our daily lives, so much so that almost all our day-to-day practices involve interaction with them. A radical re-thinking of the computing field which recognizes the complex relationship between system and practicehas been slowly gathering momentum over the past quarter century, and emphasis is now shifting from an exclusive concern with hardware and software to aspects of the human, social, and organizational contexts within which information and communication technologies are both being designed and used. The design of innovative IT artifacts needs to be understood as relying upon, interacting with, and challenging given social practices. These shifts imply a radical approach to methodology, one which is fundamentally interdisciplinary. The most important contributions to this developing understanding draw on psychology, sociology, management science, and information systems research as well as the more traditional computer science and engineering approaches. The issues at hand are vibrant and substantive and have profound implications for the research paradigm in many fields of applied computer science.
The EUSSET-IISI Lifetime Achievement Award is presented to scholars for outstanding contributions to the reorientation of the computing field. This award recognizes the very best work in shaping the field. It is given for a lifetime of innovation and leadership and is honored with 5,000 Euro. The criteria for selecting the award winner are:
- Cumulative contributions to the field,
- Influence on the work of others,
- Development of new research directions.
The EUSSET-IISI Lifetime Award is the most prestigious award in this emerging field. It is granted each year, during the ECSCW conference. The winners will become honorary member of EUSSET.
Award Committee: The Award Committee consists of five members and is appointed jointly by the European Society for Socially Embedded Technologies (EUSSET) and the International Institute for Socio-Informatics (IISI) currently, the Awards committee is chaired by Mark Ackerman, and selects the winner of the Award. Members of the Award Committee are: Boris de Ruyter, Philips Research; Myriam Lewkowicz, Troyes University of Technology, Geraldine Fitzpatrick, TUWien, and Markus Rohde, International Institute for Socio-Informatics.
The committee gathers nominations for the award and decides who will receive the Award. The Award Committee seeks input from many sources in reaching its decision. It can decide to split the Award among more than one winner. To prevent conflicts of interest, neither current members of the Award Committee nor actors holding official positions in EUSSET or IISI can win the award.
Nominations must be submitted in English and include:
- the name of the nominee,
- his/her university or research institution,
- a outline of his/her previous career (Curriculum Vitae),
- and a factual and informative description of the candidate’s merits, specifically how the nominee meets the criteria for the award
These documents (no more than 12 pages in total) should be sent to the chair of the Awards Committee (email@example.com). Nominations must be submitted by 15th of March of every year. The Award is handed over at the ECSCW conference that year.
The European Society for Socially Embedded Technologies (EUSSET, www.eusset.eu) is a networked organizational forum dedicated to the development of technological tools and infrastructures that incorporate a human-centered design perspective in computing. The members of EUSSET come from a variety of organizations and disciplines, but they share a passion for developing a range of more integrative, interdisciplinary approaches to the design, development and use of new technologies for work, home and play.
The International Institute for Socio-Informatics (IISI, www.iisi.de) was founded to investigate into the design of computer applications in support of social systems. An interdisciplinary group of researchers works at the intersection of computer science, social science, learning science, and design. Taking into account current developments of the internet, multimedia and mobile computing, the main focus of IISI is on a user-oriented and sustainable design of information technology.
Winners of the EUSSET-IISI Lifetime Achievement Award
2021 EUSSET-IISI Lifetime Achievement Award to Carla Simone
It is a pleasure to announce that the 2021 IISI-EUSSET Lifetime Achievement Award is presented to Carla Simone for her outstanding contributions to the CSCW research and her continuous service to the scientific community.
Carla Simone was a Full Professor of Computer Science at the University of Milano-Bicocca until 2015. Her main research interests show the combination of theoretical and empirical investigations with the application of their results to the design of technological support of human activities. Her main focus is on computer-based support of cooperative work and knowledge sharing within application domains such as Design, Healthcare, Ageing, Cultural Heritage and Networked Communities. Her work pays specific attention to the malleability of such technologies and on the active role of the end-users in their construction.
Carla’s research activities have been carried on in several research projects at the European and Italian level. She has published numerous journal papers, book chapters, and conference papers in renowned venues.
Carla’s work with Kjeld Schmidt on “coordination mechanisms” contributed to the establishment of the conceptual foundations of CSCW. A coordination mechanism is a specific organizational construct, consisting of a coordinative protocol imprinted upon a distinct artifact, which, in the context of a certain cooperative work arrangement, stipulates and mediates the articulation of cooperative work so as to reduce the complexity of articulation work of that arrangement. (Schmidt/Simone 1996: 180)
She has been Chair and Program Associated Chair of several ACM Conferences such as CSCW and Group; she has also been actively engaged in the organization and in the scientific program of the European CSCW and Group conferences. She is a member of the Editorial Advisory Board of the CSCW Journal. She is a founding member of the European Association for Socially Embedded Technologies, and has chaired the EUSSET Summer school since its creation in 2015.
Laudatio by Giorgio de Michelis
It is for me a great privilege to do the laudatio of Carla Simone in the occasion of her
I know Carla from so many years that it is difficult counting them.
But the story that today is important is a little shorter and begins at the end of 1985, when we received the call for papers of the first international conference on CSCW, CSCW1986. It was for us in Milano (we were a group of mostly female researchers) the revelation that what we were doing had a name (CSCW precisely) and was an emerging area of research. We had designed and developed a prototype of a coordination system called CHAOS, that was neither an office automation system nor a managerial information system. We described it as an office automation system of second generation, where the main concepts were no more tasks, , but relations, commitments, etc. With the confidence that gave us knowing that we were doing CSCW research, we submitted a paper on CHAOS and it was accepted.
This was the starting point of the adventure of Carla in the CSCW and related research themes. Few years after the first CSCW conference, Carla started to follow her research line, softening the strict collaboration that we had before. We remained in strict contact, anyhow, since, for example, we were working together at the University of Milano. – Bicocca.
When I say ‘her research line’ I am underlying one aspect characterizing Carla’s work as a researcher.
First, she begun to collaborate with other people, both senior and younger researchers, with whom she investigated different themes, always with an original look and giving important contributions to our understanding of computer supported cooperative work. Among the senior researchers there are (the list is not complete) Kjeld Schmidt, Stefania Bandini, Gloria Mark, Mark Ackerman, Volker Wulf and Ina Wagner. The two most important young researcher who grew up with her are Monica Divitini and Federico Cabitza. In both case we can learn something from her choices: in the one hand, the senior people with whom she collaborated brought to the collaboration a complementary expertise with respect to her competence, so that their working together was the encounter of different perspectives to go further and create new and deeper understanding; on the other hand, younger people were not relegated to issues of minor relevance and they grew up quickly to autonomous researchers.
Second, and this is the most important issue here, there is fil rouge connecting all her work, independently from with whom she was doing it: after the design of a coordination system like CHAOS, she seems to have decided that, in order to bring forth that research, it was necessary to pay a. closer and deeper attention to the mechanisms with whom coordination systems were built. She has strongly contributed to understanding that there is a strict coupling between the mechanisms of the systems used by people, and the coordinated practices the latter were able to perform. Moreover she has brought to our attention the fact that people coordinate their work in two ways: on the one hand, coordinating their cooperative activities by regulating the coordinative interactions, and on the other hand leaving it to the users to cope with the complexity of coordinating their activities. In her studies, therefore, she concentrated her efforts towards understanding how the two modalities of articulating work—ad hoc alignment and improvisation on the basis of mutual awareness versus coordination in terms of a predefined flow of work—can be seamlessly meshed and blended in the course of real practice.
She has worked on this issue at three different levels: arguing on concepts and theories, doing case studies, designing prototypal applications. From this point of view, she has been, and is, a true representative of the CSCW community being capable to move between the two sides characterizing it: computer support and cooperative work.
Last but not least, she has also avoided a risk that our research is always running: to loose the ultimate sense of why we are doing it. We can consider the projects, studies and papers she worked at as the steps of a trip towards a deeper understanding of human practice and of the tools it needs.
And it’s a good thing that this recognized by the EUSSET – ISI Life Time Award.
2020 EUSSET-IISI Lifetime Achievement Award to Kari Kuutti
We recognize Kari Kuutti this year for the importance of bringing activity theory into systems design and social computing research and his detailed contributions to the field. His work has fostered new directions to work of others for many years, and materially expanded the research field.
Kari Kuuti is an Emeritus Professor of HCI and CSCW at the Department of Information Processing Science at the University of Oulu in Finland, where he led the INTERACT research group and continues to do research and PhD supervision following his retirement at the end of 2016.
Kari’s influence in the CSCW community, and indeed HCI and organisational systems areas, started in the early 1990s in promoting the use of Activity Theory (AT) in analysing IT use and design. In doing so Kuutti provided an important bridge to the Soviet psychological-cultural-historical tradition of AT tracing back to Vygotski and Leontiv. This was at a time when a lot of research in HCI came from a cognitive information processing angle and the early research in CSCW was focussed on processes and workflows. His work argued for taking the AT “concept of activity as a basic unit of analysis for CSCW research” (the title of a seminal paper in the second European CSCW conference proceedings in 1991). In arguing for AT, he argued for a conceptual shift to a more complex unit of analysis that embraced not just tasks, workflows and coordinative actions, but the community of people in roles and relationships together, and the tools and spaces they use, as well as the broader policy/organisational and political factors. He also provided seminal examples of how to practically apply AT to diverse domains, the most widely cited being a 1992 study of a community healthcare application.
His pivotal conceptual contributions to CSCW span other topic areas too, always challenging the community to take broader, more situated and active engagement perspectives. Knowledge management (KM) is one example. In the early days of KM and organizational memory research, with the focus on passive storage of data as ‘knowledge’, Kutti along with Liam Bannon, argued in 1996 for re-conceptualising memory as a more active constructive view of remembering. Similarly in 2014, Kuuti and Bannon argued for a new ‘practice’ perspective, moving beyond interaction per se to take a ‘whole practice’ as a broader unit of analysis, positioning interaction as being inseparable across time from people, materials, contexts, capabilities and so on.
His work has also involved many practical methodological and application innovations, at the Intersections of interaction design, product design, intelligent urban space design, exploring applications for mobile and ubiquitous computing.
Kari Kuutti’s influence has been relatively unique in contributing not just to CSCW, but to HCI, interaction design, participatory design, mobile and ubiquitous computing, and organisational and information systems research. Across all this work, he can be characterised as bringing a CSCW lens, calling for more complex units of analyses, prioritising the practical achievement of collaborative work undertaken by people in context and enabled by technologies and challenging the communities to always consider the nature of theory and practice for better systems design.
Read an interview with Kari Kuutti including his thoughts and perspective on the past and the future of the CSCW.
2019 EUSSET-IISI Lifetime Achievement Award to Bonnie Nardi
Bonnie Nardi is a professor emerita at the University of California Irvine. She has this far had productive career of about 40 years. Her work has also been already recognized: in 2013 she was nominated to the CHI Academy and she received 2014 a honorary doctorate in the University of Umeå, Sweden. Bonnie has always been interested of everyday life, but has been ready both venturing to broader vistas and societal issues, and also conceptualizing the experiences. During the four decades her topics can be broadly categorized into four interweaving themes: interaction, activity theory, computer-mediated communication, and society and technology.
The initial starting point was interaction design, and interest in both professional and everyday users of technology. Perhaps the most visible result of that thread, based on the work at HP is the book “Small matter of programming. Perspectives on End-User Computing” in 1993. In the book she developed, based on the empirical studies of spreadsheet and CAD users, her own original approach that end-user computing should be topical, formal and visual. Bonnie has an uncanny capability to spot research topics early: it took more than a decade before the end-user development really took off as a research field. The book was well received, but the ideas presented in the book would still deserve more attention.
Chronologically the next thread is Activity Theory, which Bonnie found interesting in early 1990s because it seemed to offer useful concepts for working with everyday practices and for connecting individual and social levels. The three books she has either edited or written together with Viktor Kaptelinin — Context and concsiousness 1996, Acting with Technology 2006 and Activity Theory & HCI 2012— have been the major resource and gateway through which the CSCW, HCI and Design communities have made contact with AT during the last two decades.
The third thread is what Bonnie herself calls as “computer-mediated communication”. This has been the mainstay of her research over the years, and her curiosity has taken her to many different corners of the field — from video to instant messaging to blogging to gaming.
The fourth thread is Society and Technology, a topic that had a lesser role early in her career, but which has grown in importance during the time and may at the moment be her central field of activity. This work has brought us books like Information Ecologies: Using Technology with Heart (1999) – again years before the ecology concept became popular in HCI, Materiality and Organizing: Social Interaction in a Material World(2012), and the recent Heteromation and Other Stories of Computing and Capitalism (2017). There seems to be a certain development in Bonnie’s interests: while she is still interested in the details of everyday life, she has more and more wanting to look these details in larger contexts: historically, materially and organizationally, and politically. Perhaps it can be said that she has turned more critical and radical. In this vein, Bonnie is also one of the founding members of the series of Limits workshops which try to explore apporaches to post-growth economics.
Bonnie Nardi has already educated and inspired at least three, perhaps four successive generations of researchers, and she is actively continuing her work. A lifetime award suits her well.
2018 EUSSET-IISI Lifetime Achievement Award to Dave Randall
Dave Randall was born in the West Country in the UK in 1950 in a working-class family – his father was a welder – and he was one of 6 children. He graduated from the University of Kent at Canterbury with a degree in sociology in 1971 and got a postgraduate certificate of education from Keele in 1973. After this he spent many years working as a schoolteacher. However, being more than ready for a change, he pounced on an opportunity to do a masters course at Lancaster University in 1988, which he passed with distinction. It was at this time that he made the acquaintance of John Hughes, who readily spotted his talents, and he went on to become one of the key members of the Lancaster School of CSCW. During his time at Lancaster he was involved in some of the great formative studies in CSCW, producing papers that have become cornerstones of the literature. He worked on the original Air Traffic Control studies and was also one of the researchers involved in a range of influential studies of retail banking. Through his involvement in the work at Lancaster, he became one of the key figures involved in working out how ethnography might contribute to the design community, something he has been building upon ever since. In 1992 he was offered the chance to take a full-time position as a lecturer at Manchester Metropolitan University, where he stayed until 2011. When Dave retired from this position he remained extremely active in the community, taking on a Senior Professor position at the University of Siegen almost immediately, as well as a Visiting Professorship at Linnaeus University in Sweden, and a range of consultancy contracts across Europe, in Brazil and in Japan.
Dave has published and co-authored a number of excellent books including Retail Finance and Organisational Change, Fieldwork and Design, and a recent book critiquing rational choice theory entitled Choice. He also played a key role in bringing together the series of essays contained in another recently published book entitled Socio-informatics – on the use and design of IT artefacts. He has written and published an impressively large number of journal and conference papers, reports, and book chapters, putting most of his colleagues to shame. Nor are these incidental and low-level papers. Many of them have been profoundly influential and have served to shape research agendas, including his work on organizational memory and, most particularly, his extensive oeuvre that examines the role of ethnography in design. He has also served on numerous conference programme committees as an AC, an SC or a chair. And all of this is aside from the huge volume of work he’s done as a reviewer and an editor along the way. Together with Mark Rouncefield and Richard Bentley he systematically ran tutorials on the use of ethnography at CSCW and ECSCW from 1992 to 1999 and has continued to provide such tutorials and masterclasses to the community ever since. And none of this begins to touch the role he has played as a lecturer over the years. Dave has a lively intellect and he’s interested in virtually everything. He has a phenomenal capacity to listen to anyone and send them away feeling better about what they are doing and he exhibits a tireless attention to bringing people on. He is a natural pedagogue with a remarkable ability to engage students, but his particular gift is to engage people in seemingly incidental, but profoundly inspirational conversations. Numerous people have benefited from his advice over the years and long may they continue to do so.
2017 EUSSET-IISI Lifetime Achievement Award to Mark Ackermann
Mark Ackerman‘s influence in the CSCW community can be traced back to his work in the Answer Garden projects and the seminal papers related to it. This work opened the research field of knowledge sharing from a CSCW/practice perspective, with a distinct socio-technical approach which was not only sensitive to but also able to overcome many problems of the mainstream positivist approach to Knowledge Management. Already the Answer Garden work show features that have characterized his whole career: development of novel concepts to describe and understand a new phenomenon; construction of innovative computer systems based on those concepts and experimenting with them; and high-quality ethnographies of real-life complex settings both to inform the concept formation and to see what happens in real life when new systems are actually used. Such a “complete” approach is not for reaping rapid benefits; it needs long-term committment and resources. Correspondingly, the development of such an approach needs both a vision and skills, capability and dedication to realize the vision, and such a combination is scarce.
Mark has been publishing actively, and a significant number of his papers are been well received and cited around the world, making him one of the most cited researchers within the CSCW community. His influence is not limited to CSCW, but he can be seen in general as one of the best known academics pursuing a practice-based approach to human-centered computing.
Mark has also been working tirelessly for the research community both in editorial and chairing roles in a number of central journals and conferences, and as a permanent reviewer and PC member for all central publication forums. In particular he has served as an important bridge between European and US research communities.
2015 EUSSET-IISI Lifetime Achievement Award to Susanne Bødker and Christian Heath
Susanne Bødker and Christian Heath have been and are two central figures in shaping a research agenda for the design of socially embedded technologies over a number of years. They represent two lines of research which each had a tremendous influence on the European CSCW tradition. Susanne represents the Participatory Design tradition and Christian the interaction analytic approach in ethnomethodology.
Susanne Bødker’s influence in the CSCW community can be traced back to her work in the Utopia project – the seminal approach to worker-oriented design of collaborative technologies in the printing industries. Strongly influenced by Kristen Nygaard’s approach to critical computing, Susanne and her colleagues set an agenda for participatory design within the CSCW community, an agenda that continues to have a powerful influence. Her work within the Scandinavian School of participatory design offered a radically new approach to design practices in the field of computing by recognizing the political nature of design and the importance of ‘taking sides’ in that politics. Equally importantly, Susanne was one of the first researchers to recognize the need for a new theoretical and conceptual base in relation to a new computing paradigm. Along with others, she applied the theoretical lens of activity theory to the analysis of and designing for cooperative work. Her widely cited PhD thesis: “Through the interface” represents a major theoretical contribution to the field of human centered computing.
Susanne has also played a major role in the institutional setting of our field. She represents a research environment that has been very active in disseminating the empirical and conceptual contributions made by the fields of CSCW, PD and HCI by energetic support for conferences and meetings which are vital to the building of a research community that combines computer science with the social sciences. Through a large number of conferences (the decennial Århus conferences, ECSCW and PD conferences), and a generous use of visiting positions, she has contributed to the large international network of CSCW/HCI/PD researchers around the world.
Christian Heath’s influence in the CSCW community can be traced back at least to the seminal papers written with Paul Luff on collaborative work in the London Underground. These papers set an agenda for CSCW research in more than one way. Firstly, they had a profound methodological importance in that they were probably the first examples of the use of video for investigation. It is easy to forget what a revolutionary step this was at the time. Nevertheless, largely due to that path-breaking work, video analysis is now routinely embedded in areas like interaction analysis; user experience design; ethnographic work, and so on.
Secondly, and no less importantly, these papers had huge analytic consequences. For the first time, we had a clear statement of the importance of timeliness and elegance in cooperative and coordinative work and a demonstration of how that interactional elegance can, with careful study, be recognised in the most subtle of glances, gestures and gazes. The point here is that economy, ecology and elegance are visible features of the local rationality that members exhibit. Sophisticated video analytic, conversation analytic and ethnographic techniques are used here to reveal something to us of the ‘resources, practices and reasoning’ that are brought to bear on the emerging situation. Such matters turn out to be hugely consequential in the effective design of cooperative technologies. Following the London Underground study, Heath’s group at King College has, inter alia, studied museums and art galleries; medical work; optometry; architectural practice; command and control centers, and public science. The group has also published a number of important books outlining approaches to workplace studies, including Video in Qualitative Research(2010), Technology in Action (2000) and Workplace Studies (2000).
Christian’s overall contribution to research is by no means limited to technological matters. His book, Dynamics of Auction (2013), is a study of auction rooms which deals in fine arts and antiques. It is a brilliant example of how descriptions of work practices can challenge the orthodoxies of economic theory.
2013 EUSSET-IISI Lifetime Achievement Award to Liam Bannon and Kjeld Schmidt
Kjeld Schmidt and Liam Bannon were largely responsible for the creation and development of European CSCW research as a distinctive research arena, one in which attention to practice became regarded as fundamental to the design of socio-technical systems. Both have made a foundational contribution to the critical challenge that this European perspective has brought to design thinking. Not least, they have established and maintained a level of scholarship that is seldom equalled in the interdisciplinary arena. They were jointly and separately influential in the establishing of the both well-regarded and influential CSCW journal, of which Professor Schmidt has been the long- standing editor, and of the biennial ECSCW conference series. Their continued influence is evidenced by the enviable number of citations attached to a wide- ranging set of papers that they have contributed, separately and together, to CSCW and HCI. Their clarity of thought and purpose has been an inspiration to a generation of scholars and practitioners.
Liam Bannon was born in 1953 in Dublin, Ireland, and studied psychology and computer science at University College, Dublin and Trinity College, Dublin, followed by a PhD in experimental psychology from the University of Western Ontario, Canada in 1981. An early interest in artificial intelligence in the 70’s was replaced by the study of human factors in computing in the 80?s. He worked with Don Norman?s group at UCSD in the early days of the HCI field, stressing the role of the computer as a communication and collaboration tool/medium, and then came to Scandinavia in the late 80’s to learn about Scandinavian approaches to participatory design, working mainly at Aarhus University. Liam has also worked at a large number of research institutes and Universities in the US and Europe over the years. From 1993-2009, Liam worked at the University of Limerick, Ireland, as Professor and Founding Director of the Interaction Design Centre. He has articulated an approach to human-centred design based on augmentation rather than substitution as an alternative to the prevailing “ambient intelligence paradigm.
Kjeld Schmidt was born in 1945 in Esbjerg, Denmark. Initially a software programmer (1965-72), he was awarded the MSc degree in sociology from the University of Lund, Sweden, in 1974. After a decade of research focusing on processes of socio-economic transformation, he decided in 1985 to devote his energies to the then only emerging area of Computer-Supported Cooperative Work (CSCW), first as a researcher in private industry but from 1989 at Risø National Laboratory. From 1998, he has held faculty positions at universities in the Copenhagen area and is now professor of Work, Organization, and Technology at Copenhagen Business School. Schmidt has been the Editor-in-Chief of the CSCW Journal since 1992. His main scholarly contributions to CSCW have been centered on what can be termed its conceptual foundations. In this line of work, he has, for example, contributed to the clarification of key concepts such as “work”, “cooperative work”, “awareness”, “knowledge”, and “practice”. In his technology-oriented research, he has been deeply involved in the development of computational technologies that will enable ordinary workers to express and execute the protocols of their coordinative practices such as workflows and classification schemes in a fully distributed and flexible manner.
2011 EUSSET-IISI Lifetime Achievement Award to Christiane Floyd
Christiane Floyd received the EUSSET-IISI Lifetime Achievement Award especially for the following merits:
- Development of an alternative research paradigm in the field of software engineering which has opened the thitherto dominantly limited to technological questions discourse for socio-informatic questions
- Inclusion of cybernetics as a second order (self-organization theory) in theorizing of informatics
- Engagement concerning the development of international course offerings and PhD programs in socio-informatics, especially of the international Woman?s University and a PhD program at the University of Addis Abeba.
- Long lasting political engagement for a user-friendly design of the information society, especially in the forum “Computer Scientists for Peace and Social Responsibility” (FIfF).
Born 1943 in Vienna, Christiane Floyd started her mathematic studies at the University of Vienna in 1961 and received the doctor’s degree in 1966. In 1968, she worked as scientific assistant at the Stanford University alongside the development of an Algol-60-Compiler for the Siemens Central Laboratory in Munich. Later, she became leader of the field “method development” at Softlab in Munich. In 1975 she presented the first worldwide development environment called Maestro I at the Siemens trade fair. As the first woman in the German-speaking area, she began her career as professor at the Faculty of Informatics at the TU Berlin in 1978. In 1991, the University of Hamburg called, and she started to lead the field of software technology (SWT) at the Faculty of Informatics. One of the essential achievements of her work was the STEPS process model understanding software development as an evolutionary activity which involves user in the design process. Concerning the conceptual foundation of such a social embedded understanding of software engineering, Floyd reverted to the theory of self-organized systems.