The David B. Martin Best Paper Award has been established in memory of the late Dr. David Martin, a stalwart of the ECSCW community and Associate Editor of the CSCW journal.
The Award will be bestowed yearly upon a paper accepted to ECSCW that particularly contributes to the multidisciplinary understanding of society and/or work from a CSCW perspective. While all accepted papers delivering such a contribution will be eligible for the award, preference will be given to papers authored or co-authored by early and mid-career researchers (max. 10 years since PhD).
The award, which amounts to €500, is generously sponsored by Naver Labs (was: Xerox Research Centre Europe) and will be formally presented to the winning paper at the ECSCW conference. The inaugural award was presented at ECSCW 2017 in Sheffield.
The David B. Martin Best Paper Award Committee: ECSCW general chairs and papers co-chairs.
The winners of the 2021 David B. Martin Award are Banu Saatçi, Kaya Akyüz, Sean Rintel, and Clemens Nylandsted Klokmose for their paper “(Re)Configuring Hybrid Meetings: Moving from User-Centered Design to Meeting-Centered Design” (open access via Springer). Find an interview with the first author here.
Abstract. Despite sophisticated technologies for representational fidelity in hybrid meetings, in which co-located and remote participants collaborate via video or audio, meetings are still often disrupted by practical problems with trying to include remote participants. In this paper, we use micro-analysis of three disruptive moments in a hybrid meeting from a global software company to unpack blended technological and conversational practices of inclusion and exclusion. We argue that designing truly valuable experiences for hybrid meetings requires moving from the traditional, essentialist, and perception-obsessed user-centered design approach to a phenomenological approach to the needs of meetings themselves. We employ the metaphor of ‘configuring the meeting’ to propose that complex ecologies of people, technology, spatial, and institutional organization must be made relevant in the process of design.
The winner of the 2020 David B. Martin Award is Oindrila Matilal for her paper “Time Matters: Flexi-time and women’s retention in the 24/7 workplace” (access via >> EUSSET DL). Find an interview with the winner here.
Abstract. Historically, the ability to exercise agency over the scheduling of working-time has shaped women’s retention in the workforce. Therefore, policies such as flexi-time, that claim to give employees control over the scheduling of working hours, should be beneficial to the retention of women in paid employment. The digitally-mediated service sector is considered family-friendly partly because of the rhetoric that work can be carried out anytime, anywhere. Literature in the CSCW tradition has focused on the design and use of technology to facilitate collaboration. The issue of how the agency of workers over scheduling of working-time plays out in practice and its implications for workforce participation have not been explored. I argue that flexitime is a situated practice embedded in a complex adaptive socio-technical system. By studying time practices of women who have returned to work after maternity in the Indian software services sector using Rob Stones’ strong structuration theory as a framework, I hope to contribute conceptually to the CSCW tradition by providing insights on the role of the agency of the worker in the processes that shape temporal patterns in collaborative work. These insights may be used to indicate possibilities for design that enables greater worker agency over time.
The winners of the 2019 David B. Martin Award are Srihari Hulikal Muralidhar, Claus Bossen & Jacki O’Neill for their paper “Rethinking Financial Inclusion: from Access to Autonomy” (access via >> EUSSET DL).
Abstract. Financial inclusion has been defined and understood primarily in terms of access, thereby constituting ‘inclusion’/‘exclusion’ as a binary. This paper argues such a view to be myopic that risks treating financial inclusion as an end in itself, and not as means to a larger end. ‘Access’ oriented perspectives also fail to take into account considerations of structural factors like power asymmetries and pay inadequate attention to user practices. Through the case of auto-rickshaw drivers in Bangalore, India, and their use of Ola, a peer-to-peer taxi hailing service similar to Uber, we show that access is a necessary, but not sufficient condition to achieve financial inclusion in a substantive sense. By examining in detail, the financial needs and practices of rickshaw drivers, we identify the opportunities and constraints for digital technology to better support their financial practices and enhance their wellbeing. The paper proposes adding ‘autonomy’ and ‘affordances’ as two crucial factors to be included in the discourse on financial inclusion. Finally, we outline design implications for P2P technologies to contribute towards the financial inclusion of drivers.
The winners of the award are Chiara Rossitto and Airi Lampinen for their paper “Co-Creating the Workplace: Participatory Efforts to Enable Individual Work at the Hoffice” (access via >> EUSSET DL).
Abstract. This paper analyzes the self-organizing network Hoffice – a merger between the words home and office – that brings together people who wish to co-create temporary workplaces. The Hoffice concept entails a co-working methodology, and a set of practices inherent in opening up one’s home as a temporary, shared workplace, with the help of existing social media platforms, particularly Facebook. We discuss both the practices of co-creating temporary workplaces, particularly for workers who lack a stable office and orchestrate flexible work arrangements, and the values and rhetoric enshrined in Hoffice. We collected our research materials through interviews, participant observation, and workshops. Our findings draw attention to i) the practical arrangement of Hoffice events, ii) the participatory efforts to get individual work done, and 3) the co-creation of an alternative social model that encourages trust, self- actualization, and openness. To conclude, we discuss how Hoffice is already making change for its members, and how this is indicative of a politics of care. We contribute to research on computer-supported collaborative work (CSCW) by highlighting grassroots efforts to create alternative ways of organizing nomadic work and navigating non- traditional employment arrangements.
The winners of the inaugural award are Mateusz Dolata and Gerhard Schwabe (University of Zurich) for their paper “Paper practices in institutional talk: How financial advisors impress their clients” (access via >> EUSSET DL), for the original, detailed and thoroughly grounded study of an interesting work domain and problems. You can find an interview with the winners here.
Abstract. Paper is a persistent element of financial advisory encounters, despite the increasing digitisation of the financial industry. We seek to understand the reasons behind the resilience of paper-based encounters and advisors’ resistance to change by understanding the paper’s roles in financial advisory encounters. While applying multimodal analysis to a set of field and experimental data, we point to a range of prevalent advisory practices that rely on the use of paper documents and hand-written notes. We focus on the choreography of paper and how this intersects with the participants’ institutional identities and goals. Specifically, we show how advisors’ paper-oriented actions seek to convey a positive impression about the advisor and about the bank to the client, i.e. how they engage in seemingly mundane practices to impress their clients. Paper is far more than a medium for saving and presenting information: it is an interaction resource, a semiotic resource and an institutional resource; all these aspects of paper come into play during a financial advisory encounter. The manuscript concludes with suggestions on the design of technologies that may potentially replace the paper in financial advisory encounters and assesses the likelihood of this in light of the results.