EUSSET Colloquium on the Role of Ethnomethodology in CSCW Research and Latest Developments in the Healthcare Domain

February is here and it is time for us to come together once again and engage in exciting discussions about interesting topics and aspects of practice-centred computing.

In the next EUSSET Colloquium, which will happen on of the 9th of February, from 16:30 to 18:00 CET, we will be talking about the methodological aspects of CSCW research and developments on a domain that has been central to many CSCW studies.

In the first part of the colloquium, Peter Tolmie, Institute of Information Systems, University of Siegen, will lead a discussion on the role of ethnomethodology in CSCW research and how we can successfully engage in it. The second part of the colloquium will feature a discussion on the last developments of CSCW research in the health care domain, led by Yunan Chen, Donald Bren School of Information and Computer Sciences, University of California, Irvine. Below you find further information on what to expect from each discussion.

Make sure to register by the 8th of February 2022 to be able to participate. You just need to send an e-mail to communitybuilding[at]eusset.eu communicating your interest!

Looking forward to seeing many of you there!

The EUSSET Colloquium is a forum where community members can engage in deep intellectual exchanges.

The Role of Ethnomethodology in CSCW Research

Peter Tolmie, 16:30 – 17:15 CET

Since its inception as a distinctive domain, CSCW has drawn upon field studies of the social constitution of a vast array of different settings. In its early days, this played an important part in the broader ‘turn to the social’ in computing science. One particularly important influence upon the European fieldwork tradition in CSCW has been ethnomethodology, with a raft of works making use of what is often called ‘ethnomethodologically-informed ethnography’. While not alone in shaping the character of European CSCW, much of the early development of CSCW drew heavily upon ethnomethodological studies of complex organisational settings that were specifically undertaken to inform systems design. It is therefore worth examining the role played by ethnomethodology in CSCW and understanding how many of the core concepts used throughout CSCW were inspired by the early interactions between ethnomethodologists and systems designers and how ethnomethodology continues to play an active role in both conducting studies and in reminding the community of the need to pay rigorous attention to just how activities are accomplished in specific settings.

Recommended Reading:

David Randall, Mark Rouncefield, and Peter Tolmie (2021). Ethnography, CSCW and Ethnomethodology, Computer Supported Cooperative Work (CSCW), vol. 30, no. 2, pp. 189-214.

Further References:

Andrew Crabtree, Mark Rouncefield, and Peter Tolmie (2012). Doing Design Ethnography. Springer Science & Business Media.

John Hughes, Val King, Tom Rodden and Hans Andersen (1994). Moving Out from the Control Room: Ethnography in System Design. In J. B. Smith; F. D. Smith; and T. W. Malone (eds): CSCW’94: Proceedings of the Conference on Computer-Supported Cooperative Work, 24-26 October 1994, Chapel Hill, North Carolina. New York: ACM Press, pp. 429–439

David Randall, Richard Harper, and Mark Rouncefield (2007). Fieldwork for Design: Theory and Practice. London: Springer Science & Business Media.
Mark Rouncefield, and Peter Tolmie (eds) (2016). Ethnomethodology at Work. London: Routledge. 

Lucy Suchman (1987). Plans and Situated Action: The Problem of Human-Machine Communication. Cambridge University Press. 

Reflecting on the Latest Developments of CSCW Research in the Healthcare Domain

Yunan Chen, 17:15 – 18:00 CET

Health-related topics have been increasingly studied in the CSCW community. From in-hospital coordination and collaboration, at-home management of chronic illnesses, to recent exploration on data-driven practices that connect the whole ecosystem of healthcare stakeholders, technologies increasingly influence and impact individuals’ everyday lived health experiences, the work practices of healthcare professionals, and the interaction between multiple stakeholders of healthcare in a variety of settings, such as home, community, organization, and society. This colloquium will review and discuss potential challenges, tensions, and opportunities of studying health-related topics in the CSCW community, focusing on the health problems, methodologies, intended and unintended impacts, and emerging new technologies for healthcare.

Suggested readings:

Geraldine Fitzpatrick and Gunnar Ellingsen (2013). A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas. Computer Supported Cooperative Work, vol. 22, no. 4–6 (August 2013), pp. 609–665. 

Figueiredo, Mayara Costa, and Yunan Chen (2020). Patient-Generated Health Data: Dimensions, Challenges, and Open Questions. Found. Trends Hum. Comput. Interact. vol. 13, no. 3 (2020), pp.165-297.

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